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Privacy Policy

Effective Date: May 23, 2018.

This Privacy Policy applies to the Just Love owned and operated website (“Site”). Just Love knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Just Love when you access the Site, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our Site shall be limited to the purposes under this Privacy Policy and our Terms of Service to customers.

Information We Collect on Our Own Behalf.

We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you visit our Site, we may receive certain information about you as described below. We do not send any promotional emails; however, we may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling your account.

Technologies such as cookies, beacons, tags and scripts are used by Just Love. These technologies may be used in analyzing trends, administering the Site, tracking your movements around the Site and to gather demographic information about our user base as a whole. We use cookies to remember users’ settings as well as for authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited. Our Site may use an analytics tool to track user activity, page content, click/touch, movement, scroll, and keystroke activity (in some cases). If you are located in Europe, your IP address, keystroke activity, and personal information are never stored or shared with any third-parties. If you wish to opt-out from tracking by Just Love, you can do so at support@JustLoveCoffee.com.

Information We Collect on Behalf of Our Customers.

When you visit our Site, we may collect and/or receive certain information about your behavior including user activity, page content, click/touch, movement, scroll, and keystroke activity (in some cases). If you are located in Europe, your IP address, keystroke activity, and personal information are never stored or shared with any third-parties.

An individual who is a current or former Just Love customer who wishes to correct, amend or delete inaccurate data should direct his query to support@JustLoveCoffee.com. We will acknowledge receipt of the query within seventy-two (72) business hours and handle it promptly.

We will retain personal data we process on behalf of our customers for as long as needed. Just Love will retain this personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

Information We Collect on Behalf of Third Parties.

Technologies such as cookies, beacons, tags and scripts are used by our partners, affiliates, analytics or service providers. These technologies may be used in analyzing trends, administering the Site, tracking your movements around the Site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by such companies on an individual as well as aggregated basis.

How We Use Your Information.

We use the information that we collect to operate and maintain our Site and to respond to your questions and concerns.

If you have given your consent, we use the information that we collect to send you marketing communications.

How We Share Your Information.

Just Love will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Just Love (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Site, copies may remain viewable in cached and archived pages of our Site or if other users have copied or saved that information. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns. Such results consist solely of non-personally identifiable information. Non-personally identifiable information may be stored indefinitely.

Just Love will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Site; and/or (c) to exercise or protect the rights, property, or personal safety of Just Love, our users or others.

We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to our Site may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support@JustLoveCoffee.com.

Storage and Processing.

Your information collected through our Site may be stored and processed in the United States, Europe, or any other country in which Just Love or its subsidiaries, affiliates or service providers maintain facilities. Just Love may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union, please note that we will not transfer information, including personal data, to a country outside of the European Union.

How We Protect Your Information.

Just Love is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to Just Love or guarantee that your information on our Site may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at support@JustLoveCoffee.com. We use an outside help platform, and a credit card processing company to bill you if you purchase anything from us. These companies do not retain, share, store or use personally identifiable information for any other purposes.

EU General Data Protection Regulation or GDPR.

Just Love complies with the EU GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. Just Love self-certifies that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.

Compromise of Personal Information.

In the event that personal information is compromised as a breach of security, Just Love will promptly notify our customers in compliance with applicable law.

Your Choices About Your Information.

Data protection law gives you a range of rights in connection with our processing of your personal data. In this regard, you have the right to request that we rectify or delete the personal data or restrict the processing of your personal data, if you think they are inaccurate. Furthermore, you have the right to object against the processing based on our legitimate interests as a legal basis. We are required to assess and act on your request. Additionally, you also have the right to data portability if it should become relevant. You have a right to lodge a complaint with your local supervisory authority. If you have any questions about this Privacy Policy or your rights under data protection law, you can contact us at support@JustLoveCoffee.com.

Enforcement and Dispute Resolution.

Just Love commits to resolve complaints about your privacy and our collection or use of your personal information. EU Data Subjects with questions or concerns about the use of their Personal Data should contact us at support@JustLoveCoffee.com. If your question or concern cannot be satisfied through this process, Just Love has further committed to refer unresolved privacy complaints to an independent dispute resolution mechanism operated in the United States by the Council of Better Business Bureaus.

Our Retention Of Your Information.

If you have an account with Just Love, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

If you are a visitor to the Just Love Site we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Site.

Children’s Privacy.

Protecting the privacy of young children is especially important. For that reason, Just Love does not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@JustLoveCoffee.com.

Notification Procedures.

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email, written or hard copy notice, or through conspicuous posting of such notice on the Site, as determined by Just Love in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.

Links to Other Websites.

We are not responsible for the practices employed by websites linked to or from our Site, including the information or content contained therein. Please remember that when you use a link to go from our Site to another website, our Privacy Policy does not apply to third-party websites. Your browsing and interaction on any third-party website, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies.

Our Site includes social media features, such as the Facebook Like button and other widgets that run on our Site. These features may collect your IP address and which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the organization providing it.

Changes to Our Privacy Policy.

All changes to this Privacy Policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this website, please contact us at support@JustLoveCoffee.com.